Payment Policy

Changing or Cancelling an Order
Would you like to change something or cancel your order completely after placing it? No problem! As long as your order has not yet been processed, you can contact us at contact@petree.nl or call us Monday to Friday between 9:00 AM and 5:00 PM at +31 6 17174821.

Payment
There are various ways to pay for your order with us.

iDEAL
With iDEAL, you can pay via your bank's online banking service.

Invoice
Ordering on behalf of a company? It is also possible to pay your order afterward via an invoice sent to your email after placing the order. The payment term is 14 days.

Damaged Item?
Did the item you purchased suffer damage during transport? Contact us at +31 6 17174821 or via contact@petree.nl. We will resolve this appropriately with you.

Complaint?
Contact us at +31 6 17174821 or contact@petree.nl. Together, we will do everything we can to resolve the issue appropriately.